Tourism Industry Transformation: Full Development of MVC Laravel-Based Tour & Traveler Information System

Abstract

The pandemic has had a significant impact on the tourism sector worldwide, including in Bali, a highly renowned tourist destination. As we enter the post-pandemic recovery phase, tour and travel companies in Bali are facing new challenges that require innovative solutions. This article reviews the development of a web-based tour and travel system in Bali after the pandemic using the waterfall method and the Laravel framework. The waterfall method approach is employed to organize the system development process systematically. Starting from the analysis of requirements to the implementation and testing stages, this method provides a clear framework with well-defined phases. This not only facilitates project management but also helps minimize the risk of errors. The use of the Laravel framework in developing the Bali Tour And Travel System offers several significant advantages. These include robust security, ease of database management, clear code architecture through the Model View Controller (MVC) method, and time efficiency in system development, among others. The use of this framework not only accelerates the system development process but also enhances the overall system quality. During the testing phase using black box testing, all system features and functions have been verified as expected. The usability testing results also indicate a score of 84%, confirming that the Bali Tour and Travel System not only possess high quality in terms of functionality but also provides users with a positive experience. Thus, the development of a web-based tour and travel system in Bali after the pandemic through the waterfall method approach and the use of the Laravel framework has successfully provided effective and high-quality solutions for companies in the tourism sector.